Competence

The primary objective of this year’s leadership and management training program at NTQ is to establish a unified competency framework for the management team. This seeks to assist managers in aligning their personal development with the organization’s objectives and enhancing consistency in leadership and management styles.

By drawing on well-known leadership ??models from around the world, managers have identified five key leadership competencies essential for NTQ. In addition to the ability to guide and plan strategically, NTQ leaders need to demonstrate strong execution capabilities, the capacity to unite team members around common goals, and effective resource allocation and management. Furthermore, multicultural communication skills, a grasp of international markets, and a service-oriented mindset are particularly crucial for helping NTQ adapt swiftly in the era of globalizat??ion and reach international customers.

At the same time, each management position will have sp?ecific competency clusters. The entire management team has been categorized into 10 distinct position groups to develop personalized profiles based on? the core objectives of each department outlined in the third five-year strategy and corresponding job descriptions.

Accountability

At NTQ, we believe that ‘you are your word.’ In an open and honest environment, managers are encouraged to express their views and thoughts, contributing to NTQ’s leadership competency framework. This fosters a sense of responsibility and commitment among managers, helping them understand their roles and promote teamwork within the team.

Furthermore, the importance of each team member and manager is highlighted through various teamwork activities in the program. For instance, in the “Leadership Spirit” activity, participants are divided into two groups and compete in a counting challenge. This seemingly simple activity requires concentration and coordination among team members. Whenever a mistake is made, the team leader takes responsibility for the outcome and performs push-ups. Despite the physical challenge, team leaders persevere and complete the task. This simulation helps leaders understand that keeping commitments is essential for building trust with the team, earning respect, and fostering a spirit of collaboration to achieve common goals.

Resilience

During the Leadership In Action 2024 training sessions, the management and leadership team face various challenges and practical exercises, providing valuable experiences. The intense atmosphere, tight deadlines, the MC’s encouragement, and pressure from teammates ignite the “fighting spirit,” requiring managers to maintain resilience and composure to overcome obstacles and achieve success.

These challenges not only awaken the conquering spirit of the “warriors” but also help them self-reflect and draw valuable leadership lessons. These lessons include strategic vision, coordinating personnel for each challenge, and the ability to quickly assess opponents and make suitable moves in the “Đinh B�?Lĩnh’s Army” activity. Leadership resilience is also demonstrated when the team leader can understand and empathize with members’ difficulties and encourage the team to overcome obstacles, particularly in a diverse team.

These lessons help NTQ leaders understand how to build a unified team that can overcom?e all ?challenges to achieve common goals.

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“Common Goal�?plus “Responsibility�?plus “Commitment�?– The formula for “Companionship�?to achieve resilient success together.

In the early days of its establishment, the NTQ team lacked much of the knowledge needed to operate the business, such as in management, finance, and sales. Thanks to the passion for technology, along with the management team’s shoulder-to-shoulder support and fearless approach to challenges, NTQ has grown significantly, becoming a standout in growth speed and revenue. Nowadays, facing changing requirements and constant competition from the market, the spirit of “Companionship” plays an increasingly important role and is key to NTQ achieving even more challenging goals. 

At NTQ, we embrace the spirit of Companionship to actively promote and create meaningful values that contribute to each individual’s growth as they work with NTQ.

C?ompanionship = Common Goal + Responsibility + Commitm?ent 

NTQ understands that achieving resilient success requires each individual to understand, agree on, and be responsible for shared goals, while also being committed to implementing them through to the end. “Companionship” means working together towards these “Common Goals,” ensuring that the outcomes benefit everyone. “Responsibility” encourages members to proactively take on tasks and collaborate with teammates to achieve these goals. Finally, “commitment”—remaining steadfast and determined in fulfilling tasks—is a vital factor for the organization’s success.

The spirit of “Companionship” has become an important element in NTQ’s vision and core values, shaping the unique identity of NTQ people. It is through this spirit that our entire team can truly understand, align with, and amplify our collective strength to drive business growth. Companionship is also the guiding principle that inspires NTQ’s leadership training activities.

“Converging Aspirations” to Prepare for a New Journey

“What path will we choose?

What can we do together to?? conquer that path?�?/span>

The concern of managers and leaders of??ten revolves around the significant responsibilities they bear for the organization. Beyond developing professional skills, each manager must cultivate the mindset and abilities necessary to guide their unit in the right direction, achieve set goals, and create value for?? their employees. Recognizing these concerns, the Leadership Training Program has been designed to clarify and align the common path, helping to converge the aspirations of each manager and equipping them with the essential mindset to achieve shared goals.

To achieve resilient success, a company needs both short-term and long-term goals. NTQ’s journey has been shaped by over a decade of exploring and seizing opportunities. With a solid foundation, NTQ’s goals and direction have become clearer, as the company receives support from a diverse range of customers in international markets. In the Leadership Training Program 2022, NTQ’s “common path” was further clarified and highlighted: NTQ aims to become a Global IT Service Provider.

In the Leadership Training Program, NTQ was fortunate to be accompanied by experts and chairpersons from numerous large corporations both internationally and within Vietnam, who shared valuable experiences and lessons. During the first session, Mr.Pham Dinh Doan, Chairman of Phu Thai Group, openly shared his journey in leading Phu Thai to become the 1st major corporation in Vietnam. These valuable and practical insights have become an inspiring story for NTQ’s managers.

Conquering the “Roof” of Indochina (Fansipan Peak) – Reality Activity to Train Leadership Mindset and The Untold Stories 

The Leadership Training Program at NTQ is distinctive because it not only involves sharing session?s but also incorporates special challenges. These activities provide an opportunity for m?anagers to step away from their busy schedules, spend time in nature, and gain a deeper understanding of their teammates. In challenging situations, the determination and strong connections among NTQ managers become more apparent than ever.

This time, the challenge is to conquer Fansipan Peak—the highest mountain in Vietnam, with an altitude of 3,143m. This peak symbolizes the arduous and challenging goals that NTQ aspires to achieve. To ensure all members of the competing team reach the Fansipan Flagpole without using the cable car, there’s only one way: relying on their strength, the companionship of their team, and a determined spirit to see it through. The journey to the summit becomes even more demanding with NTQ Solution’s management and leadership team setting an ambitious target to conquer the peak in a maximum of 10 hours, embodying the spirit of “Speed Up”—NTQ’s slogan of 2022.

For many NTQ managers, this was their first experience with mountain climbing. Some members faced injuries or were not in peak physical condition just before the trip. Despite these challenges, none of them gave up, and the managers were resolute in their determination t?o conquer Fansipan P?eak together.

“The journey was incredibly challenging. After losing strength from navigating complex routes, the whole team discussed strategies to slow down, rest, and regain stamina. When we were tired, each person walked a bit apart due to our varying physical strengths. Occasionally, we would call out to each other to make sure everyone was still nearby. The most memorable part for me was waiting to hear my teammates�?familiar calls or the sound of their laughter teasing each other along the way. Those moments were like a rallying cry, encouraging me to keep pushing forward towards the finish line,” shared Color Girl, a nickname given to her by her teammates for having the most vibrant outfit in the competition.

“My physical strength started to wane after climbing two-thirds of the way, and at times, my legs seemed to stop responding to my mind. During those moments, the motivation to keep going came from the shouts of ‘almost there,’ ‘the road is almost flat,’ and ‘keep going’ from my teammates. Seeing the spirit and determination of my teammates, who were also dealing with their health issues, made me realize that I had a responsibility to move forward with everyone. The final push not to give up came from knowing that turning back would be harder than pressing on,” shared Mr. T, a representative of the Association of People Overcoming Difficulties.

“My team had prepared their physical strength, planned strategies, and gathered all the necessary equipment before the climb. So, the biggest challenge for me was finding ways to continuously motivate the members who showed signs of fatigue and wanted to give up,” shared Mr. K, the man carrying four “weights.”

With perseverance, resilience, and a strong desire to conquer, the “Converging Aspirations” flag flew proudly at the top of Fansipan, with NTQ Solution’s entire management and leadership team standing together. Achieving the ambitious goal of conquering Fansipan within 10 hours seemed impossible, but in the end, everyone united to reach the finish line, embodying NTQ Solution’s spirit of “L.E.O Up & Speed ​​Up.” 

“The journey to c?onquer Fansipan Peak symbolizes NTQ’s upcoming path. There will certainly be many difficulties and challenges, but we will surely overcome them if we go together,�?shared Mr.L, a representative of the Association of Overcoming Difficultie??s.

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Remarkably, in a span of just three years, Zoey, born in ’94, soared to the role of BU Leader for BU1 at SDC8, making her the youngest ever to hold the position at NTQ. She’s skillfully steered numerous major projects, navigating through multi-million dollar deals with clients across Korea and Japan.

As we celebrate Women’s Month, let’s dive into the story of SDC8’s formidable woman and her inspiring ascent in the tech world.

The Value of New Experiences

Zoey’s journey is a testament to the unexpected paths life can take us on. With a degree in Business English from Foreign Trade University, she began her career translating in the world of finance, where she first brushed shoulders with the tech industry. Despite considering herself ‘low-tech’, the more she mingled with techies and delved into software development processes, the more she found herself captivated by this new world.

She recalls her first daily meeting—intended as a simple work update—where the jargon flew over her head, challenging her confidence in her English skills. Terms like ‘Sprint,’ ‘API,’ and ‘retro’ were foreign, yet intriguing puzzles to solve.

When her initial project wrapped up, Zoey dabbled i??n HR but felt the pull of technology too strong to resist. She pivoted to a BA Fresher role at an IT outsourcing firm, where she juggled numerous tasks, trained as ??a BA, and gradually stepped into the roles of sub-PM and then main PM for various projects. It was like being back in school, with each sub-project a thrilling dive into uncharted territory.

If her earlier roles showed her the industry’s ‘outer shell,’ NTQ was where she could really dig deep. Fueled by an ironclad spirit and a thirst for challenge, Zoey thrived, even when tasks veered off her job description. She believes that the key to staying passionate is recognizing the good things—the rich diversity and the ever-changing landscape of outsourced work.

Mrs. Thu reflects, ‘Managing a big project as a PM is a whole different ball game compared to a smaller one. Each domain teaches me something new. Even if the project model, domain, and team remain constant, there’s always a fresh lesson lurking in every challenge. It’s in resolving these issues that I find my greatest learnings.�?/span>

Balancing Priorities

Zoey often quips that the concept of work-life balance doesn’t apply to her. She’s all about going all-in, whether it’s for work or relationships, believing that if you spread yourself too thin, you’ll only achieve mediocrity. Every choice she makes is weighed with careful thought, always considering what deserves her attention most at any given moment. ‘Limit your efforts, and your results will be limited too,‘ she says.

She’s faced with the classic conundrum: If she dedicates extra hours to work, who’ll look after her kids? And if she clocks out on time, who’ll keep the company’s gears turning smoothly? Despite these challenges, Zoey finds solace in her supportive family, who back her every move, allowing her to pursue her career ambitions without worry.

Even when business trips call, Zoey sees them as more than just tasks to tick off. They’re opportunities to represent her company and build trust with clients. Whether it’s establishing NTQ’s credibility in Korea, showing solidarity with U.S. partners at critical project phases, or fostering collaborative spirits in Hong Kong, she’s there, not just in body but in spirit, too.

And it’s not just about the miles traveled; each trip is a chance to harvest fresh insights on global business practices and market nuances.

The Search for Fulfillment in Work

Reflecting on her path of growth, Mrs. Thu shares a perspective that’s both humble and insightful. “I don’t count my achievements in the traditional sense,” she muses. “Looking back, I see a journey where luck and gratitude are my companions. My education, my career—everything has unfolded in a way that’s brought me joy and satisfaction, even when it’s taken unexpected turns.”

For Mrs. Thu, success isn’t about the fanfare of individual accolades or the grandeur of signing hefty contracts. Instead, she finds value in the collective triumphs—the ‘small wins’ that make a team’s efforts worthwhile. Whether it’s launching a system smoothly or simply witnessing the camaraderie and enthusiasm of her colleagues, these moments eclipse the weight of work pressures.

She believes that when you pour your heart into your work, it’s the joy and opportunities that shine through, not the challenges or stress. This joy transcends the material—it’s about the impact on the community, the company, the clients, and society at large.

Mrs. Thu recalls a poignant lesson from Mr. Nguyen Tien Dung, COO of NTQ Solution, on the far-reaching consequences of a project’s success or failure. It’s a reminder of the real stakes involved, where a misstep can have life-altering implications, especially in cultures with stringent professional expectations.

This awareness shapes her approach to every project. She considers the broader implications—how it affects her colleagues, the company, the clients, and even those indirectly connected. It’s this conscientious mindset that justifies her dedication, often extending beyond the typical eight-hour workday. It’s not just about the job; it’s about the people and the lives that her work touches.

Working Where Values Align

Zoey’s story at NTQ is one of transformation and growth. She entered the company with a mindset shaped by her previous experiences, where roles were rigid and the company’s interests were paramount. This approach, while logical, often led to friction with clients, especially when additional costs for unforeseen work were involved.

Her turning point came through candid conversations with Mr. Pham Thai Son, the CEO, who introduced her to the concept of being a “bridge person.” This role emphasized flexibility and the importance of balancing interests to maintain strong customer relationships. He advocated for a customer-centric approach, suggesting that sometimes it’s worth making small concessions to ensure client satisfaction and deliver exceptional service quality.

These interactions with Mr. Son were eye-opening for Zoey, prompting a shift in her perspective towards quality and customer focus. It also blurred the lines between hierarchy levels, fostering?? a learning environment where building customer relationships was key.

Moreover, Zoey found value in the Board of Directors’ efforts to lead by example. They championed NTQ’s values through internal communication programs, promoting kindness and collective values. This helped establish a consistent culture of behavior among colleagues, superiors, and clients, further enriching her professional journey.

—–

*This article is part of the series: “NTQ Rubik – series about NTQ people across the globe.” 

As a Global IT Service Provider, NTQ Solution aims to create a working environment that brings together diverse technological talents with a shared passion, ambition, and unity to innovate and propagate numerous values. At NTQ Solution, we empower our employees to “shine” by providing a diverse, free, and flexible space to hone their skills and conquer the global market.

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This edition of NTQ Rubik features the story of Ms. Hai Minh, the Project Manager (PM) of a prominent project series at NTQ Japan. Joining NTQ in the latter half of 2023, in less than six months, Ms. Hai Minh has built and led a “dream team” that any collective would desire, helping NTQ Japan successfully reach the milestone of 100 members and becoming the Employee of the Year 2023 at NTQ Japan. What motivated Ms. Minh to achieve these accomplishments? Let’s find the answer in the article below!

From no expectations to…

Finding a place to contribute

After some time working, Ms. Minh was trusted to take on the additional position of DM (Delivery Manager), responsible for exploring and developing cooperation opportunities of NTQ with clients. She recounted once participating in a bid for an SAP project for the company, she and her team put a lot of heart and hope into winning the project but were unsuccessful. “At that time, everyone worked very hard and had high expectations, so when the bid failed, I was very stressed and disappointed in myself, not knowing what to do next. After that, Ms. Giang, my boss, talked and encouraged me, pointing out what needed to be improved, so I also learned lessons to do better in future projects.” This is also the spirit of “companionship” of NTQ people, always sharing, supporting, and living wholeheartedly for each other. Ms. Hai Minh shared proudly: “At NTQ, everyone is very close, and the team spirit is very high. Even if there are failures or mistakes, everyone points out the wrongs, and what needs to be improved, and provides solutions. So no matter how difficult it is, I always feel like I have teammates behind me. Honestly, I’ve never thought about the word ‘contribute�?before, but since joining NTQ, I feel motivated to try harder and want to contribute more.” —– *This article is part of the series: “NTQ Rubik – series about NTQ people across the globe.” As a Global IT Service Provider, NTQ Solution aims to create a working environment that brings together diverse technological talents with a shared passion, ambition, and unity to innovate and propagate numerous values. At NTQ Solution, we empower our employees to “shine” by providing a diverse, free, and flexible space to hone their skills and conquer the global market.

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From partner to leader of NTQ Hong Kong, Johnny Chong, one of our 9x leaders, is the one who laid the first foundation, gradually building and positioning the NTQ brand in Hong Kong with sustainable growth after more than 5 years of establishment. On Johnny’s business trip to NTQ Solution’s Hanoi headquarters last December, the NTQ Rubik editorial board had the opportunity to chat with Johnny to listen to his shares that he rarely shares.

The post [NTQ Rubik] Co??untry Manager In His 30s?? With A Passion For Conquering Challenging Markets appeared first on Home.

Ogura Haruka – a young woman born and raised in Chiba city, with a petite and graceful appearance, is currently working as a Marketing staff for NTQ Japan. She joined NTQ Japan in May 2023 and since then, she has enjoyed the multicultural working environment at NTQ.

Learning from diversity

NTQ Solution encourages experimentation

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The presence of Erwin Bretscher – Chief Executive Officer of NTQ Europe, brings a new breath to cultural diversity, dreams of reaching out globally, and solidifies NTQ’s position in the European market.