Enthusiasm, dedication, and a deep sense of commitment to the companion are some of the most highlighted keywords that underlie the progression of NTQ Japan in conquering the belief and winning a project-based cooperation worth a million dollars with a major client. More than just a proud milestone, this success is an inspiring result of NTQ Japan’s numerous attempts to convert challenges from clients into certainty and nurture long-lasting relationships by demonstrating its ability to unify technology and business goals into the most effective routes. 

Conquering an IT project is always a challenging journey, regardless of its scale or complexity. Behind every signed contract is a series of silent efforts — from listening and adapting to proposing practical solutions, constantly aligning with the client’s expectations, and proving that the provider can offer a value that goes beyond technical capabilities. 

The journey to NTQ Japan’s win of a million-dollar project from a leading Japanese retail distributor was not an exception: It involved numerous challenges from tough pain points, harsh requirements, and the pressure of competitiveness. While the win marks th🍰e beginning of a long-awaited challenge ahead, this achievement signifies that NTQ Japan has demonstrated a strong competency in delivering services and solutions that align with the high-quality standards of large-scale enterprises.

A Modernized Touch For Legacy System 

NTQ Japan’s client is one of Japan’s leading retail distribution💎 companies, operating an extensive network of over 20 branches and multiple logistics centers across various cities and prefectures. With an annual revenue of approximately $800 million, the company specializes in the nationwide distribution of food and beverage products, serving supermarkets, grocery chai🍷ns, and convenience stores throughout the country.

While the dem🌳ands are continuously rising, the need to upgrade the operational system is a critical must for clients’ operational sustainability. The client’s current systems encountered several challenges, notably including: 

• The current system was outdated and hard to optimize due to being programmed with a legacy coding language. 
• Data processing in the old system could only be performed through a manual, summarized methodology. 
• The client struggles to select between performing a complete redevelopment or just restructuring the current system due to several factors (Eg: Alignment with the Logistics system, possibility of business interruption…) 

As a result, the client seeks the most optimal solution for restructuring the current system, aiming to enhance performance for future scale without disrupting business operational aspects. And the first interaction of the client with NTQ Japan’s team began. In this project, NTQ Japan served as a strategic partner to the client, participating in a comprehensive process that spanned from defining requiremen💜ts and evaluation to navigating a solution that fully met the client’s expectations. 

Finding The Perfect Balance

Regardless of having a handful of experiences in system modernization/legacy migration, this project poses numerous challenges for NTQ Japan’s team. Among several aspects, one of the most significant barriers is that the client has never cooperated with an offshore partner before, which possibly becomes a doubt that affects the client’s decision-making process. This factor might greatly interfere with NTQ Japan’s ability to compete with other service providers joining this pitch. 

In terms of technology, the project presented a particularly tough challenge: the client’s core systems were written in COBOL, a leg💜acy programming language that is now rarely used and unfamiliar to most modern engineering teams. This created an additional layer of complexity in understanding the system structure, evaluating migration pathways, and proposing an optimized modernization approach within a constrained timeline.

Decode The Challenges 

Upon identifying the full scope of the project’s complexity, from the client’s hesitations to the technical intricacies, NTQ Japan began🎶 its proposal journey with precision and strategic care. Through a meticulous analysis of the business requirements, industry context, and system architecture, the 𝔍team shaped a comprehensive and convincing proposal built upon the following key pillars:

• Application of Generative AI: Most notably, NTQ integrated its proprietary tool NxDev, leveraging GenAI capabilities to analyze the current situation and propose optimal migration routes. This allowed the team to outperform traditional methods in both accuracy and speed significantly.
• Clear estimation using Lines of Code (LOC): The team presented a structured LOC-based estimate, backed by data and technical rationale, giving the client a clear understanding of scope and effort.
• Selection of a dedicated expert team: NTQ Japan ensured that only qualified engineers with both technical proficiency and experience in legacy system migration were assigned to the project, reinforcing confidence in delivery capability.
• Consistent, transparent communication: Frequent and open discussions were maintained throughout the proposal process, helping the client clarify requirements, align expectations, and build mutual understanding.

The Result

With persistence, consistency, and a deep understanding of the client’s needs, NTQ Japan has won the project after nearly one year of continuous dedication, 🍎culminating in the signing of a million-dollar contract.

Throughout the process, the team overcame multiple significant challenges — from the client’s initial concerns about working with an offshore partner to intense competition from other vendors. This outcome is not merely a signed agreement; it reflects NTQ Japan’s ability to earn the client’s trust through dedicated effort, a practical approach, and a commitment to act as a real strategic partner. 

This project marks not only a meaningful step forward for NTQ Japan but also a reminder of what it takes to build long-term, trust-based partnerships in the enterprise IT landscape. In a market where expectations are high and every detail matters, the ability to listen, adapt, and deliver with discipline will continue to be the foundation of NTQ’s approach.

As the project is about to kick off, NTQ Japan remains committed to delivering value with consistency, ensuring both technical quality and a spirit of collaboration that aligns with the client’s long-term goals. This is the beginning of a shared roadmap built on trust, responsibility, and sustainable growth.